25 years and still going strong!

Robin & Carole thank their guests

Friends, business colleagues, relatives and Family gathered on Sunday 6th October to celebrate Carole and Robins’ 25th year running Pinhay Care Home.

Robin said that the time spent at Pinhay had been “enjoyable and an interesting Journey”! “When we started in 1988, we thought we would stay for about 5 years and then probably move on”. “However things didn’t go as planned, we’ve had some tough times over the years, but overall we’ve enjoyed our time here. Our aim from the start was to offer high quality care and to put the needs of those we care for first.  In some way everybody here celebrating with us today has helped us achieve that.”

The couple bought the business with Mrs Hodges’ parents, John and Alison Dimond in 1988 and have prided themselves on the family feel of Pinhay, to the extent that their own children Lucy, Richard & Peter have all had spells working for them. Last year Mrs Hodges relinquished her role as Registered Manager, to focus on the business side of Pinhay, and Carole and Robin are delighted to introduce Janet Tolley as the new registered Manager. Janet, who’s background is in Social Services, safeguarding and compliance joins an experienced senior management team including Jane Andrews, Norma Driver and Tracey Dixon who have all been with Pinhay since the 1990’s.

Dr Andrew Llewyln, a close friend of the business over the 25 years praised Robin and Carole’s christian and holistic attitude.  “They have put blood sweat and tears into Pinhay and deserve every stroke of luck they get. In an ever changing environment Carole and Robin have always offered fantastic care to the residents and to their families in this community”.

New manager Janet Tolley said, of the developing ethos, “As caring for the elderly is changing from long term to more short term care, our respite and day care is not just to help the resident but also support those that care in the community. Our approach to care is one of flexibility and quality”

Guests at the celebration enjoyed Champagne and Canapes on the terrace of Pinhay in an afternoon of warm sunshine.